Workplace Needs Assessment (WNA)
A workplace needs assessment is a holistic review of an employee's role, working environment, health-related needs and the cognitive demands of their job.
What it is
A workplace needs assessment is a holistic review of an employee's role, working environment, health-related needs and the cognitive demands of their job. Its purpose is to identify barriers that may affect the employee's attendance, performance, and wellbeing, and to determine reasonable, practical support that enables them to work effectively and sustainably. These assessments are particularly helpful for employees with conditions relating to their mental health or neurodivergent traits.
Who it is for
The WNA is used by employers, occupational health providers, insurers and insurance brokers who are looking to support an employee to remain in work, or support them to return following absence from work.
What is involved
The assessment is completed collaboratively with the employee and, where appropriate, their manager or HR. The discussion focusses on functional impact rather than diagnosis.
What the referrer receives
The referrer receives a one-off report with recommendations that are specific, practical and linked to an identified barrier. They can include adjustments to duties or hours, phased return arrangements, specialist equipment, ergonomic changes, additional training, changes to communication or supervision, flexible or hybrid working, improved accessibility, and agreed review points.
What happens after you refer
Steps
- 1
Refer
- 2
Logged
- 3
Individual contacted
- 4
Assessment
- 5
Report to your inbox
- 1
Refer
- 2
Logged
- 3
Individual contacted
- 4
Assessment
- 5
Report to your inbox
Assessment client? See how vocational rehabilitation completes the claim.
An objective evaluation tells you where things stand. Our rehabilitation and case management take it from there, through to a sustained return to work.
Explore return to work servicesTalk to the team
Whether it is one referral or a programme of work, start with a conversation.